What types of products does Vugalli offer?

Vugalli specializes in a curated selection of luxury women's apparel. Our collection includes stylish and unique pieces such as elegant tops, blazers, and intricately designed pants, all crafted from luxurious fabrics to elevate your wardrobe.

How can I ensure the right fit when purchasing apparel from Vugalli?

To ensure the right fit, we recommend consulting our size guide available on the product pages. Additionally, if you have specific measurements or fit concerns, our customer service team is available to assist you in selecting the appropriate size.

What is Vugalli's return policy?

Vugalli has a 30-day return policy. Items must be unworn, unused, and in their original packaging with tags attached. To initiate a return, please follow the instructions provided on our website. Refunds will be processed within 10 business days after we receive and inspect the returned item.

How long does shipping take for orders placed with Vugalli?

For orders within Portugal, delivery typically takes between 2 to 5 working days. For international orders, shipping usually takes between 5 to 10 working days. Please note that these timeframes exclude weekends and public holidays.

Does Vugalli offer free shipping?

Yes, Vugalli offers free shipping on orders over 220 euros within Europe. For specific shipping rates and options, please refer to the checkout page during your purchase.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team immediately. We will evaluate the issue and provide instructions on how to resolve it. It is important to inspect your order upon receipt to address any issues promptly.

Can I exchange an item for a different size or color?

Vugalli does not facilitate direct exchanges. If you wish to exchange an item, please return the original item following our return policy and place a new order for the desired size or color.

How can I contact Vugalli for further inquiries?

You can reach our customer service team via email at info@vugalli.com or through our Whatsapp channel - +351 910611700. We are here to assist you with any questions or concerns you may have regarding our products or services.